Refund Policy

Last updated: 8 July 2026

Auralendar is provided by Ross & Sons Digital LTD. We want you to be happy with your purchase, so we offer a straightforward money-back guarantee.

30-day money-back guarantee

If you're not satisfied with your Auralendar lifetime access purchase, you can request a full refund within 30 days of your order date, for any reason. There's no need to justify your decision.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one:

1. Visit paddle.net and look up your order using the email address you used at checkout.
2. Contact Paddle's buyer support and request a refund for your Auralendar order.
3. Or email us directly at Rossandsonsdigital@gmail.com — we will authorise the refund with Paddle on your behalf.

Once approved, refunds are typically returned to your original payment method within 5–10 business days, depending on your bank or card issuer.

What happens after a refund

When your refund is approved, your account returns to the free tier. Any data you created (events, preferences) is preserved, but paid features become read-only until you purchase again. You can still use the free 14-day trial features if any trial time remains.

Chargebacks

Please contact us or Paddle before initiating a chargeback with your bank — we can almost always resolve issues faster than a chargeback process, which can take weeks.

Questions

Email Rossandsonsdigital@gmail.com — we're happy to help. See also our Terms and Privacy Notice.